1. How can I place an order?
Browse our products, select the item you want, choose the quantity, and click "Add to Cart." Once you’re ready to purchase, proceed to checkout, enter your shipping and payment information, and confirm your order.
2. What payment methods do you accept?
We currently accept payments via bank transfer, check, and cash.
3. How can I track my order?
Visit our Track Your Order page and enter your order number to see your order status.
4. How long will it take to receive my order?
We offer fast delivery within 24 hours. Delivery times may vary slightly depending on your location and selected shipping method.
5. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please get in touch with our customer service within 48 hours of receiving the order. We’ll arrange for a replacement or a refund as soon as possible.
6. Can I create a wishlist?
Click the product page's heart icon to add items to your wishlist.
7. What should I do if I forget my password?
If you forget your password, click "Forgot Password" on the login page. You’ll receive an email with instructions on how to reset it.
8. How can I contact customer support?
Our customer support team is here to assist you. Reach out via our website contact form, the support menu if you’re registered, or on WhatsApp.